Privacy Policy
Effective date
October 16, 2025
1. Who we are
Venby.ai is operated by Planyapp Yazılım ve Danışmanlık Hizmetleri ("Venby", "we", "our", or "us"). This Privacy Policy explains how we collect, use, and share personal information when you access or use Venby.ai and related services (the "Service").
2. Information we collect
The information we collect depends on how you use the Service. We may collect the following categories:
- Account information (such as name, email address, and organization details if provided)
- Authentication information (such as identifiers from Google OAuth when you sign in with Google)
- Domain and workspace information (such as websites/brands you add for analysis)
- Inputs you submit (such as prompts, URLs, notes, and configuration choices)
- Integration data (such as analytics/search data you authorize us to access from third-party services)
- Usage and log data (such as feature usage, timestamps, and diagnostic events)
- Device and technical data (such as IP address, browser type, and operating system)
- Cookies and similar technologies (see our Cookie Policy)
Payment information is processed by payment providers. We do not store full card numbers, but we may receive limited billing metadata (such as plan, status, and payment timestamps) needed to manage subscriptions.
3. How we use information
We use information to operate and improve the Service, including to:
- Create and manage accounts, authenticate users, and prevent fraud
- Provide analyses, reports, metrics, and recommendations related to AI visibility and optimization
- Maintain the security, reliability, and performance of the Service
- Process subscriptions, invoices, and plan enforcement
- Respond to support requests and communicate important updates
- Comply with legal obligations and enforce our Terms
4. How we share information
We do not sell personal information. We may share information with:
- Service providers that help us run the Service (hosting, analytics, payment processing, email delivery)
- Integration partners you explicitly connect (for example, when you authorize an analytics integration)
- Legal authorities if required by law, court order, or to protect rights, safety, and security
- Parties involved in a corporate transaction (e.g., merger or acquisition), subject to appropriate safeguards
5. International transfers
Your information may be processed in countries other than your country of residence. When we transfer data internationally, we use appropriate safeguards required by applicable data protection laws.
6. Data retention
We keep personal information only as long as needed for the purposes described in this policy, including providing the Service, complying with legal obligations, and resolving disputes. You may request deletion of your account and associated data, subject to legal and operational requirements.
7. Security
We implement reasonable safeguards designed to protect information, including access controls and security monitoring. No system can be guaranteed 100% secure, and you use the Service at your own risk.
8. Your rights and choices
Depending on your location, you may have rights to access, correct, delete, or export your personal information, and to object to or restrict certain processing. You can also manage your account details in the Service.
9. Children
The Service is not intended for individuals under 18, and we do not knowingly collect personal information from children.
10. Third-party links
The Service may include links to third-party sites. We are not responsible for their privacy practices. Review third-party privacy policies before providing information.
11. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the effective date. Your continued use of the Service after changes means you accept the updated policy.
12. Contact
Planyapp Yazılım ve Danışmanlık Hizmetleri
Mevlana Mah., İğdeli Sok. No:2, Talas/Kayseri, Türkiye
For privacy questions or requests, contact support@venby.co.